A good and reliable IT system can improve productivity in your business while a bad IT system can dramatically reduce your business productivity. Consistent support & maintenance of software ensures the continuity of your business with good and reliable systems & well-maintained solutions.
As an experienced provider of software support & maintenance services, we understand your business, your goals and the requirements you have when it comes to IT.
Our team of technical experts is not only experienced with the latest technologies and solutions. We also combine technical and business expertise at highest levels, and we always take the client’s perspective.
IT Support
We offer a unique and flexible approach to IT support that is ideal for businesses with no local IT team or an overseas head office.
We aim to be your One-stop general IT Partner, offering English and Thai speaking engineers with a wide range of advanced skills that go beyond the basic ‘break-fix’ services that you may find locally. We will not only resolve issues fast, but look deeper to identify the root cause and reduce further disruption.
Our proven method of preventative maintenance helps keeping your IT infrastructure healthy, and we proactively prevent problems before they impact your business.
Our IT Support services include, but are not limited to:
- Regular scheduled on-site visits - You pay for our time, not specific tasks. We’ll use any spare time to actively seek out potential problems and improvements
- Remote support - Thai, English and German speaking support teams promptly respond to and act on support requests
- Detailed regular reports – End of visit and monthly reports outlining work completed and our recommendations
- IT Projects – Planning, presenting & fully implementing projects or acting as a resource in existing projects
- Vendor & Overseas team liaison – We will be your company’s IT contact and work on your behalf with your best interests in mind
Our team has a wide range of technical skills, with specialization in:
- Microsoft Office 365 administration
- Microsoft Azure administration
- Windows support & administration
- Server management & virtualization
- Firewall implementation & management (Fortigate / Cisco)
- Managed Wi-Fi solutions (Unifi)
- Email migrations & administration
- Cloud migrations & services
- Backup & security systems
If you are interested in the described services,
please contact us anytime. We also will be happy to meet with you and discuss the packages in more details.
Contact Us