Main Responsibilities

• Closely communicate with Clients from the first inquiry until successful project sign off
• Work with Sales colleagues and technical teams to ensure best project results, translate business requirements into technical specifications
• Gather & Understand clients’ business requirements, create specification documents, design solutions, coordinate projects between Sales & Technical teams to ensure deliveries in line with customers’ expectations
• Enjoy clear communication and solution presentations in client meetings
• Ensure Customer satisfaction, project documentation and reports for customers
• Maintain close and competent communication with all stakeholders to ensure project specifications are clear and implemented correctly
• Be “hands-on” in all project aspects, ideally with high level technical expertise in Software Development and Support, share ideas and expertise with technical teams
• Contribute to reliable estimates of scope of work and timelines, based on RFPs and requirements analysis
• Manage a successful, smooth and close communication with international clients with a proactive, consultative approach; able to present and explain technical concepts to non-technical clients

Requirements

• Thai or European Nationality
• Academic Degree in Computer Science, Software Engineering, B.A., IT Management or related field
• At least 5 years of experience in a similar role
• Excellent skills in business analytics and gathering customers’ requirements
• Diligent in estimation, solution designs
• Ability to share knowledge, create awareness and communicate efficiently incl excellent presentation skills
• 24/7 service-minded, proactive and able to competently represent our services, establish strong client relationships from first contact
• Outstanding communication skills, enjoying interaction with customers and colleagues in a multicultural environment
• Fluent in English and Thai on professional level, written and spoken is a MUST